Building Control Performance Indicators

Quite rightly we should be all measured so that clients have an informed choice on their Building Control Provider, so here are our stats.

1. Added Value to the finished product - 93%
2. Being helpful and responsive to your needs - 99%
3. Applying the Building Regulations professionally - 99%
4. The overall service - 99%
5. How satisfied with initial response from Administration - 97%
6. How satisfied with timeliness of technical staff - 97%
7. How satisfied with service in specialised areas - 94%
8. How satisfied received good value for money - 84% - Unfortunately too many competitors are very cheap!
9. Satisfied quality of service is a high standard - 96%
10. Would you recommend..as your preferred choice - 97%