Monday 19 July 2010

BBC Follies celebrated in series

BBC East Midlands Today presenter Dominic Heale toured Riber Castle in Derbyshire, which is being turned into luxury flats. This prestigious Approved Inspector commission requires an open minded approach to many aspects of the Building Regulations, in order to balance Building Control Compliance and conservation control. The programme was aired as part of the BBC series celebrating follies.

Monday 12 July 2010

Building Control Performance Indicators

Quite rightly we should be all measured so that clients have an informed choice on their Building Control Provider, so here are our stats.
  1. Added Value to the finished product - 93%
  2. Being helpful and responsive to your needs - 99%
  3. Applying the Building Regulations professionally - 99%
  4. The overall service - 99%
  5. How satisfied with initial response from Administration - 97%
  6. How satisfied with timeliness of technical staff - 97%
  7. How satisfied with service in specialised areas - 94%
  8. How satisfied received good value for money - 84% - Unfortunately too many competitors are very cheap!
  9. Satisfied quality of service is a high standard - 96%
  10. Would you recommend..as your preferred choice - 97%